Terms and Conditions for Sale
The Company: FirstAid4Travel: FirstAid4Travel.co.uk is a division of Value Products Ltd.
The Customer: The corporate entity, firm or individual ordering the goods from the Company. All orders are made on the following terms & conditions alone.
Value Products Ltd sales representatives have no authority to make any representation or promise on the company’s behalf or to vary these terms & conditions.
Prices: Unless stated to be fixed for a stated period, Value Products Ltd reserves the right to change prices at anytime without prior notice. All prices are excluding VAT.
Credit: Value Products Ltd will agree to issue The Customer with credit subject to status.
Payment: The customer will agree to pay the full invoice amount within 30 days from the date of invoice unless otherwise agreed in writing.
Returns: Value Products Ltd will supply the customer with products on the condition that the customer will test them in actual use and will have determined whether the products are suitable for particular use to which they are to be applied. In the event of the product not meeting the customer’s requirements. It must be returned to Value Products Ltd in a re-saleable condition within 30 days of delivery.
In such circumstances, we will either make good any shortage or non-delivery; replace or repair any goods that are damaged or defective upon delivery; or refund to you the amount paid by you for the goods in question. Any credits and refunds will be made only after the Company’s receipt and inspection of the goods. Refunds will only be provided using the same payment card used to place the order. The Company reserves the right to refuse the Customer credits and refunds in the event of goods being returned in a used and/or unsaleable condition. We shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions. Our liability to you shall not in any event include losses related to any business of yours, such as loss of profits or business interruption, neither will we be responsible to you for any other loss which is not a foreseeable consequence of us being in breach of these Terms and Conditions or our legal duties.
Damaged & Missing Products: The Customer must make any claims for damaged or missing product within 3 working days of receipt of delivery. Value Products Ltd reserves the right to refuse any claims made after 3 working days. This does not affect the Customer’s statutory rights.
Online Product Images and Descriptions: Images on the site may differ slightly from the products supplied. In such an event, the product supplied by Value Products Ltd will still be fit for the purpose of its intended use.
Overseas Orders: Value Products Ltd reserves the right to treat orders from Customers outside of the UK on an individual basis.
Error & Omissions Excepted.
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Privacy Policy
FirstAid4Travel is a division of Value Products Ltd
Your Privacy
Value Products Ltd is committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
Information We Collect & How We Use It
When you use any online form or place an order on our websites, in order to process your order we need to know the following information:
- Postal address
- Email address
- Telephone number
- Credit card details and/or Bank details
By submitting this information you consent to the use of your information in line with this Privacy Policy, as can be amended from time to time.
To process your request/purchase we gather this information. It is then used by us, our agents or subcontractors to communicate with you regarding your order and to provide you with the service expected.
For the purposes of monitoring our website usage and in order to help us better develop our service and website, we may also collect information and statistics, which may be provided to third parties for this purpose. This does not include any information that can be used to identify an individual.
Information about our group websites and any special products/services which we think may be of interest to you may be provided via Email. If you would rather not receive this information please email "NO ESHOTS" as the email subject, to Sales@Value-Products.co.uk.
We may use your purchasing trends and contact details to send you carefully selected catalogues from our group of companies. Should you wish not to receive any catalogue mailings from our group of companies please email "NO MAIL" as the email subject, to Sales@Value-Products.co.uk.
We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you wish us not to disclose your information please email "NO SELL" as the email subject, to Sales@Value-Products.co.uk.
If you wish at any time to be removed from our active databases, please email "REMOVE" as the email subject, to Sales@Value-Products.co.uk and your information will be removed as soon as possible.
Cookies and Other Information Gathering Technologies
Cookies are small text files on your computer and contain identifying information used to make the link between your browser and the information you have provided to the website. This allows for example your shopping basket to be kept separate from other users and enables us to automatically complete some of the forms for you for ease of use.
This does not however give the website access to any other information, for example your email address.
Sale of Business
If our business were sold or integrated with another business, your details may be disclosed to our advisers and any prospective purchasers' advisers. They may also be passed on to the new owners of the business, in order to continue providing the service that is currently provided. The purchaser however will be required to follow the practices disclosed in this Privacy Policy or to give you at least three months notice of any proposed changes.
Updating Your Details
Should any of the information you have provided to us change, please let us know the correct details by sending an email stating "Change Details" as the email subject, to Sales@Value-Products.co.uk. Or by sending a letter to Value Products Ltd, Third Floor, Enefco House, The Quay, Poole, Dorset, BH15 1HJ.
Changes
We may update this privacy policy from time-to-time by posting a new version on our websites. You should check this page occasionally to ensure you are happy with any changes.
We may also notify you of changes to our privacy policy by email so you may have your details removed if you do not agree with the changes.
How to Contact Value Products Ltd
If you have any questions about this Privacy Policy or our treatment of your personal data, please write to us by email at Sales@Value-Products.co.uk or by post to Value Products Ltd, Third Floor, Enefco House, The Quay, Poole, Dorset, BH15 1HJ. |
